Returns & Exchanges

At Machines, we want you to be completely satisfied with your high-performance electronics and hardware. If your purchase doesn't meet your expectations, we offer a streamlined 30-day return policy for all original-condition items.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Device

  Securely pack the electronics in their original manufacturer packaging, including all manuals, cables, and accessories to ensure a full refund.

• 3.
  Ship to Service Center

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location for secure transport to our technical facility.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition, we will process your refund to your original payment method within 3 to 5 business days.